Who We Are

At Golden Valley Bank we pride ourselves on delivering an experience unlike any other. Take our commitment to customers, staff and community - the foundation of true community banking. It's our passion to help businesses grow, help make dreams a reality and better our local economy and community. We believe this passion for our community starts with our employees. Encouraging our staff to be involved in the organizations and non-profits who strive to make a difference allows them to connect, engage and better understand community needs. The power of community starts at home with our Golden Valley Bank family.

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The Golden Valley Bank Standard

Absolutely outstanding customer service, uncompromised in every way

• We are easily accessible to our customers and build lasting relationships while showing genuine care and concern for others.
• We do what we say we are going to do and when we say we are going to do it.
• We seek out ways of going above and beyond in exceeding the expectations of our customers.
• We always place long term relationships over short term revenue.

Development and retention of knowledgeable, empowered, professional bankers

• Our employees are our greatest asset. It is our responsibility to hire and develop knowledgeable, professional bankers who can be empowered to make decisions in the best interests of our customers and the bank.
• We treat our employees fairly and with dignity and reward them for high performance, innovation, creativity, teamwork and dedication to outstanding customer and community service.

Unparalleled community leadership

• We are a center of business activity, a community focal point for ideas and strategies benefiting small business and community organizations.
• We encourage and support our employees taking leadership positions in community organizations.
• We are responsible to our environment and give special consideration to those who share our beliefs

Active and committed local ownership

• Local ownership ensures our commitment to the community, knowledge of the local business issues and environment, and clear recognition of the opportunities that they present.
• Owning our shares is a privilege that comes with the responsibility to play an active role in our success by sharing our vision with the community while providing constructive feedback to management when appropriate.
• We respect our shareholders financial commitment and understand our responsibility to provide an appropriate return on their investment.

The highest of corporate standards

• We follow the highest standards of corporate governance and are committed to earn our employees, customers, suppliers and shareholders trust.
• We maintain the confidentiality of our customers.
• We treat all with respect and dignity.